We live in a consumer-driven era, and every one of us is a consumer. We want to use and experience a product or service, but what if we aren’t satisfied afterward?
Does trying or using a product always mean we need to buy it first? The answer is no!
When consumers are hard to please and require a compelling reason to return to a product or service, we must invite them in an extraordinary way. The simplest way to do this is to let consumers experience the product or service firsthand.
Experiential Marketing Offers the Chance Consumers Have Been Waiting For
So, what is experiential marketing?
Experiential marketing is when brands allow consumers to try out or experience a product or service before making a purchase decision. The goal of experiential marketing is to provide consumers with a shared experience related to the product or service they are considering. It’s not just a new marketing technique; it’s also rising because it aligns perfectly with the digital age.
How Is Experiential Marketing Applied?
Brands that aim to influence consumers often start by organizing an event. During these events, consumers get to test the brand’s products or services on-site. The brand gathers feedback from these interactions, which helps them refine their offerings.
Consumers may instantly decide whether to reject or fully commit to the brand’s product or service. This empowers consumers, giving them complete control over their purchasing decisions. In turn, the brand learns about consumer expectations and tailors future strategies accordingly.
IKEA’s Overnight Experience: “Sleepover”
In Essex, IKEA customers expressed on a fan page that they wanted to spend a night at IKEA. In response, the brand launched the “Sleepover” project, offering customers the unique opportunity to stay overnight in the store.
Participants built their own beds and enjoyed a one-of-a-kind “pajama party” experience within the store.
This extraordinary event exemplifies experiential marketing at its best, providing consumers with a memorable interaction while showcasing the brand’s products in a natural and engaging environment.
If you’d like to watch this remarkable experience, click the link below 😊
Watch the IKEA Sleepover Experience