Each brand has its own strategy for social media usage. However, there are universal rules to follow for engaging with your target audience, ensuring a successful social media presence. Understanding these golden rules will guide you toward effective and impactful communication.
General Rules for All Social Media Platforms
- Post Strategically: Ensure there’s enough time between your posts to avoid overwhelming your audience. Consecutive posts may annoy followers and lead to unfollows.
- Respond Quickly: Research shows that users expect replies to their comments within 60 minutes. Prompt responses enhance engagement.
- Use Hashtags Wisely: Limit hashtags to 2 on Twitter and 11 on Instagram. Hashtags are less effective on Facebook and Pinterest.
- Focus on Value First: Instead of prioritizing sales, aim to entertain or inform your audience. Build interest and a positive brand image before promoting products or services.
- Adopt the Right Tone: When describing your brand, use “we” to humanize your company and foster trust.
Twitter Rules
- Grow Followers Organically: Avoid aggressively asking people to follow you, which can create a negative perception.
- Keep Tweets Concise: Utilize less than the 140-character limit to allow users room to retweet with their own comments.
- Avoid Misusing Hashtags: Use trending hashtags relevant to your content, and avoid those unrelated to your brand.
- Say No to Fake Followers: Purchasing followers or creating fake accounts adds little value to your brand.
- Engage Conversationally: Craft posts as though speaking directly to your audience, creating a personable and approachable tone.
Facebook Rules
- Don’t Like Your Own Content: Self-liking can seem unprofessional and may harm your reputation.
- Respect User Content: Avoid reposting user-generated content without permission to maintain trust.
- Avoid Irrelevant Tagging: Unrelated tags may irritate users, leading them to report your content.
- Encourage Interaction Tactfully: Avoid pressuring users to like, share, or comment; instead, craft engaging content that inspires voluntary interaction.
Instagram Rules
- Avoid Begging for Engagement: Don’t ask users to follow you or use your hashtags, as it diminishes your brand’s credibility.
- Space Out Your Posts: Avoid posting multiple updates in quick succession.
- Choose Relevant Hashtags: Focus on hashtags that align with your brand’s identity, sticking to around 11 per post.
LinkedIn Rules
- Personalize Connection Requests: Explain why you want to connect with someone to make your outreach more meaningful.
- Welcome New Connections: Foster relationships by sending personalized “welcome” messages.
- Avoid Over-Promotion: Build rapport by joining relevant groups and participating in discussions before marketing your brand.
- Maintain Professionalism: LinkedIn requires a formal tone, reflecting a professional image for your brand.
Google+ Rules
- Tag for Engagement: Mention and tag authors in your comments to establish connections.
- Lead with Commentary: Add insightful comments to your shares, as the platform encourages thoughtful discussion.
- Share with Targeted Circles: Focus on sharing content with specific groups to increase relevance and visibility.
- Format Text for Clarity: Use Google+ text formatting to make posts more engaging.
Pinterest Rules
- Write Descriptive Captions: Use compelling descriptions for your pins to boost discoverability.
- Credit Sources: Always include references for the content you share to establish credibility.
- Avoid Irrelevant Content: Share only pins that align with your brand to maintain relevance.
- Diversify Your Content: In addition to your own products/services, share related external content to enrich your profile.
Conclusion
Before establishing your brand on social media, familiarize yourself with these fundamental rules. They’ll help you craft effective marketing strategies, build meaningful connections with your audience, and achieve long-term success in the digital space.